Goodville Mutual Casualty Company

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Identity Theft Resolution Services

We take the mystery out of identity theft recovery!

Identity theft is America's fastest growing crime. If your identity is stolen, would you know what to do?

Identity thieves steal mail, skim credit cards, hack into ATM's and rummage through garbage in search for their next victim. In a flash, criminals misuse bits and pieces of your personal information to obtain fraudulent credit and make unauthorized purchases. If you’re a victim, you need expert help…now!

When you purchase our Identity Fraud Expense Coverage endorsement, you will receive the help you need from the highly trained fraud specialists at Identity Theft 911®.

Call 1-800-448-4622 for expert help!

If you suspect your identity has been compromised, if you’ve experienced a theft from your home or car, or if you have other identity related concerns, call our claims department at 1-800-448-4622 to be referred to a fraud specialist from Identity Theft 911®.

Continued awareness is critical!

Identity theft can happen to anyone. That’s why we give you free access to news alerts, in-depth articles, newsletters and a wealth of preventive guidelines at www.goodville-idtheft.com.

Identity Theft Resolution Services provide access to a highly trained, experienced fraud specialist when you have a concern about the safety of your personal information. Whether you have a crisis, suspect fraud or need to take preventative measures to report a lost wallet, you no longer need to struggle through the process alone. Your fraud specialist will guide you, one on one through the complicated resolution process from start to finish.

In addition, if you have any out of pocket expenses, our Identity Fraud Expense Coverage endorsement will reimburse you for qualified expenses. Contact your agent for details about this endorsement.

Identity Theft Resolution Services include:

PROACTIVE Call immediately to lock out identity thieves:
	If your wallet or purse is stolen or lost
	If you home or mailbox is burglarized
	If you see suspicious charges on your credit or debit account
	If you notice someone looking over your shoulder while you use an ATM or laptop
	If you find out that an organization you deal with has had a security breach
	If you want to safeguard your children’s identity
	If you want to protect the identity of your deceased spouse
	When planning a local or cross country move
	When you or your spouse are scheduled for active military service abroad

IDENTITY THEFT RESOLUTION You don’t have to face the risk alone, with:
	Unlimited personal assistance from the same dedicated fraud specialist
	Systematic notification to credit bureaus, creditors, government agencies, including credit file alerts
	Phone calls and help in preparation of all resolution documents
	Assistance filing a police report and creating a Fraud Victim Affidavit and your Identity Theft Passport, as needed
	Comprehensive case file to aid law enforcement and claims handling
	One year of free fraud monitoring of 1,000 public record databases, plus one year of free credit monitoring, including a 3-in-1 credit report for identity theft victims
	Medical identity theft assistance
	Up to a year of active follow-up to make sure identity theft doesn’t happen again

DOCUMENT RECOVERY Replace documents and identification lost, stolen or destroyed while traveling abroad or after a natural disaster or fire, with:
	Worldwide toll-free access to a fraud specialist, when you call us before you leave the U.S.
	Rapid replacement of travel documents needed to return home
	Follow-up to protect against or resolve identity theft after you return to the country
	Post-disaster assistance with emergency authentication
	Assistance accessing, protecting and reassembling financial, credit and employment data and files
	Uninterrupted access to financial accounts

IDENTITY THEFT INFORMATION Go to www.goodville-idtheft.com for daily updates featuring:
	News alerts regarding the latest scams
	In-depth articles