Welcome Policyholders


I forgot my sign in information


Gain access to your policy information in 3 quick and easy steps. Our safe and secure registration process will help you manage your policy information online.

Register Account

The first step is to create your online account and link up your policy information. Click on the Register button below to begin.

Verify Email

You will then receive an email verifying your email address. Click the link in this email to verify that the email is attached to your account and is working.

Sign In Access

You can sign in to access your policy information. Instant access to payments, claims, your agent and much more!

What is the Policyholders site?
The Policyholders site is a secure web site where you can manage all of your Goodville policies, anytime, anywhere.
What can I do in the Policyholders site?
Once you've registered your policies with the Policyholders site, you'll have access to the following features included in our point-and-click policy management portal;
  • View your policy information
  • Make a payment
  • Set up a recurring EFT payment plan
  • Report a claim
Additional services available after policy activation:
  • View your policy information including the declarations page
  • Print ID cards
  • View the latest bill
  • Change recurring EFT payment plan
  • Discontinue recurring EFT
  • View previously reported claims
Will I be notified when I complete an activity within the Policyholders site?
When you make a payment, report a claim or make EFT changes through the Policyholders site, a confirmation email will be sent to you unless you elect not to receive one. Your email address and password can be changed in the My Profile area of the site.
How can I register?
You can register online by answering a few quick questions and setting a User ID and password. Or, if you prefer, your local agent can assist you with the registration process.
What information is needed to register?
Registration requires your name, email address and your address. You will need to register at least one policy using its six digit policy number, the effective date and the zip code listed on the policy. You will also be required to enter security information so we can identify you if your user ID or password is forgotten.
What Policies can be registered?
You may register any active policy with Goodville. You will need the policy number, effective date and zip code of the current policy in force with Goodville.
What should I do if I try to log on and receive an error message that says my User ID or password is incorrect?
Please follow the instructions for Forgot Your User ID and Password. If you still have difficulty, please call us at 1-800-448-4622 and we'll be able to get you back on track.

Manage Account

The Goodville Mutual site is a secure web site where you can manage all of your Goodville policies.

You can access several features using this site even without signing in:

  • Make a payment
  • Report a claim

Once you register, you'll have access to more resources regarding your account:

  • See a list of your active policies
  • View limited policy information

To register, start here

Once you have full access, you will be able to:

  • View your policy information including the declarations page
  • Print ID cards
  • View the latest bill
  • Set up or change recurring EFT payment plan
  • View previously reported claims